FAQ for Members

 

How do I sign-in to my Member Portal?

 

If you have not signed in before, your username is your member# (this can be found on the address label of The Royal Cross magazine) and the temporary password is dok12345. Be sure to change your password under "Edit Bio" upon logging in to ensure that your account is secure. 

 

If you have signed in before, click here to request a password reset. Please allow one business day for a staff member to reset your password.

 

You can also watch our video tutorial to be guided through the sign-in process.

 

How do I pay my dues online?

 

Sign-in using the instructions above. Once you have signed in, the "Sign-In" box will have changed to "My Profile". Under "My Profile," click "Membership Information." Your unpaid invoice will be listed on this page. Under "Options", select "Make an Online Payment". Complete the payment information and click "Submit Payment."

 

 

I am having trouble processing an online payment, what should I do?

 

Please check to make sure:

-We only accept Visa, Mastercard, or Discover cards.

-The expiration date is valid.

-The expiration date must be entered as MM/YYYY.

-The address on the online payment form should match the billing address of the credit card.

 

 

I am an officer, how can I access my membership list?

Membership lists can be accessed by officers through the Officer's Corner. Please note you must first be signed into your membership profile to access the Officer's Corner. Download the instructions for accessing the list.

 

Do Daughters At Large still pay dues?

Yes, a Daughter at Large is a member of The Order of the Daughters of the King^® who, because of logistics, geography, or other reasons, is a member of a church with no chapter (see The National Bylaws of The Order, Article III Section 3.C). She wears her cross daily, undertakes a Rule of Life, and pays her annual dues.

 

How much are lifetime dues?

 

 Lifetime dues are $1,250 and is only available for senior Daughters. If you would like to become a lifetime member, please email or call the National Office at 770-517-8552.

 

 

How do I update my contact information?

 

Contact information can be updated by signing into your Member Portal, clicking “Manage Profile”, then “Edit Bio”. You may also submit a Transition Form (please allow time for processing.)

 

 

I have transferred to another chapter or become a Daughter At Large, what do I do?

 

Please submit a Transition Form to the National Office. This information cannot be updated through your Member Portal.

 

 

How can I make an online donation?

 

1) As an individual Daughter

- Sign into your profile so the donation is recorded as part of your membership record.

- Click Online Donation to select which fund you would like to donate to.

- Complete the payment submission form.

 

2) As a chapter, Diocesan Assembly or Provincial Assembly

- You must not be signed into your individual profile. Click "Sign Out" at the top of the    page if you are signed in. (If there is no "Sign Out" link, then you are not signed in.)

- Click Online Donation to select which fund you would like to donate to.

- Indicate the chapter, Diocesan Assembly or Provincial Assembly in the "Organization" field in the "Donor Information" section of the form.

- Complete the rest of the form as indicated.

 

Are my annual dues tax deductible?

Your dues payment is tax-deductible in accordance with IRS regulations. No goods or services were provided by The Order in return for the gift with the following exceptions:

-$15 of your annual membership dues goes towards The Royal Cross magazine subscription and is non-deductible.

-$300 of lifetime dues goes towards The Royal Cross magazine subscription and is non-deductible.

 

 

Can I visit the National Office?

 

Yes, we love to meet Daughters! If you would like to take a tour of the National Office, please email dok1885@doknational.org to make an appointment.

 

 

What is The Order's Policy for the trademark?

 

You can find all of the information pertaining to The Order's Trademark policy here.

 

 

How can I contact my Province President or a National Council member?

 

You can find the contact information for your Province President here, for a National Council member here, or for an Executive Board member here.

 

 

How can I submit an article for The Royal Cross?

 

To submit an article for The Royal Cross complete the online submission form.

 

 

Who can Request to Send a Bulk Email?

 

Bulk emails may only be requested for diocesan assemblies and provinces, and by National Council. Chapters are responsible for communicating with their members. Entities that require regular or frequent email communications are expected to obtain their own platforms for bulk emailing. Common platforms are Constant Contact and Mail Chimp.

 

How many bulk emails can be sent?

 

No more than one email may be requested to each entity in a two-week period. A rare exception of an additional email may be permitted to correct a previous email and only when it is necessary (to correct a date, registration link, etc.., not for grammar or minor typos.) The Communications Coordinator at the national office may choose to delay a requested bulk email if other national emails are scheduled to be sent.

What approved content may be sent in a bulk email?

 

Bulk emails may be sent for events (virtual and in-person), surveys, and e-newsletters. A bulk email should not be used for individual articles of news, to announce the passing of Daughters, prayer requests, etc...

 

What are the Requirements for Bulk Email Requests?

1. Requests should be sent to the Communications Coordinator no less than three business days before it is due to be sent.
2. The content and attachments should be "send-ready" and follow the Writing Style of The Order.
3. Emails can only be requested by the president of an entity. For example, a diocesan assembly president can request a bulk email to be sent to her diocesan assembly.

 

  

If you do not see the answer to your question, please contact the National Office.